common mistakes hiring managers make

Common Mistakes Hiring Managers Make, Too Often

Improve Your Hiring Process by Avoiding these Common Mistakes Hiring Managers Make, Too Often

It’s become quite the challenge to find and keep great employees. Hiring the wrong person can cost your company a lot. So can losing out on a great hire. From lost productivity, production delays, damage to customer relations, impact on staff morale to costs and time to re-hire, and termination payments. We’ve previously written about 5 Hiring Mistakes Managers Make Too Often.  But it’s still as current as ever, so we wanted a revisit with common mistakes hiring managers make today. 

Read on to learn about the common mistakes hiring managers make too often. These actions negatively impact the hiring process and will cause you more headaches as you try to explain to  management why the new hire did not work out. Avoid these hiring mistakes:

Slow Hiring Process:

Certainly you’ve heard: the unemployment rate is at a 40-year low. Competition for good employees is a reality. Don’t miss out on hiring great candidates because the hiring process takes too long! Take a close look at your hiring process and figure out the average time from application to job offer.  Learn the average amount of time it takes to hire someone new in your company. If it is a long process, find out where the delays are. Are good candidates moving on because they receive no feedback or feedback occurs too late? What can you do to avoid delays and speed up decision making? Keep the candidate engaged. For the delays that can’t be avoided, communicate. Communication is essential. Provide candidates with a simple update to maintain their interest.    

Outdated (or Unrealistic) Job Descriptions: 

A frequent hiring mistake is lack of planning. Know what you are looking for. It’s always a rush to get the job advertised and get a person on board. But, it’s important for managers to take the time to really think about the problem. Decide the skills needed and the right fit to do the job well. Jobs change and evolve over time. You don’t need to hire someone exactly like the last person who held the job. Take the time to clearly describe the job responsibilities or risk the mistake of attracting the wrong talent. Identify the essential skills, knowledge and personality needed. Technology and processes change daily. You don’t want to end up with candidates who are be a perfect fit for an old job description from 2015. They might not be able to deliver on solving problems and issues today faced by the business today.

Forgetting to “sell” the Company and Role:

Recruitment is now a marketing function. Companies able to attract top talent have carefully developed their company brand and are marketing to candidates in many different ways. Hiring someone new is a partnership. You want a certain person with the skills, knowledge, experience and personal fit. But you are offering more than just a job.  You’re offering a culture, atmosphere, training, future development opportunities and more. So, ensure the recruitment process involves effort to favorably present the company and role to prospective candidates. At all levels. In the job ad, during telephone screening, at the interview stage and at the time of offer.

Candidates are actively being “wooed” by prospective employers. Miss the opportunity to present the benefits of working for your company you will lose a great candidate.  Failure to present a realistic preview of what it is like to work in your company, and you’ll hire someone who is not the right fit.

Unstructured Interview:

You need a structured interview process. What happens when you just wing it? You end up talking too much and not learning enough about the candidate. Interviews have been proven to be very poor predictors of hiring success. But since they are still so widely used and relied upon, you can at least improve the outcomes by having a structure to follow. Without a structure you end up hiring the person who is most like you or who makes the best first impression.

What is a structured interview? 

  • Draft interview questions that will give you information about the essential job requirements. Pull these from your updated job description.
  • Make a list of “nice to have skills” too. Draft questions about these points as well. But, remember when making your decision to put more weight on the “essential requirements”.
  • Read the candidates resume and draft specific questions about their skills and experience.
  • Learn to actively listen. Pause before you ask the next question and the candidate will fill the void, giving you more in-depth answers.
  • Learn about the candidate’s motivation for changing jobs and interest in the role.
  • Take notes – you can’t remember everything!
  • Know about bias and avoid making biased decisions.

Holding out hope for the “Unicorn”:

“They’re great, can I see someone else”. The goal is to find a good fit for the best chance of success. However, don’t lose sight on the big picture. You’ve put in the leg work, understand what you’re looking for and have met with some good candidates. Candidates who have great personalities, a drive to learn and do more, and most of the qualifications for the role. So, why do you need to meet someone else? Are you willing to sacrifice productivity, morale or your deliverables simply because you haven’t found the exact fit? So, if you find a great candidate, give them a chance. 

 

For more, Workopolis has a compiled a great list of 8 Interview Mistakes Hiring Managers Make

Job wish list – Knowing what you really want

A job wish list is an important step in the job search process that helps you organize your thoughts and reflect on where you would fit best. From the job itself to company culture, knowing if the move is aligned with your career goals, will make the road map look more desirable. Here are some tips on creating that wish list!

Identify your long term and short term goals

Start your job wish list with your goals. Where are you now and where would you want to be in the next few years? How can your next move bring you closer to your goals? Imagine yourself in your ideal position, what does it look like? Be realistic and set SMART goals, where should your next job take you?

Decide what you want/don’t want in a job

What do you enjoy doing most? Think how your skills and experience can be utilized in new innovative ways. Do flex work times matter to you? How far are you willing to commute? Do you like to spend most of your time alone or in a team? Do the office layout and team structure impact your daily functions? Think it through and answer the questions with honesty. Ask yourself the most challenging questions that you have possibly avoided.

Think about the companies/industries you want to work for

Are there some companies you want/ don’t want to work for? Do you have insights on why you like/don’t like them? List those which you would love to see yourself at. Broaden your list based on the criteria that other companies might meet. Research the companies, look them up online, ask your network, be cautious of biased comments.  

Set your salary expectations

Your wish list is incomplete without factoring compensation in. What range is your current salary in? Do you receive bonuses? What benefits do you have? Are you expecting a raise in the near future? Do you want to be at a lateral/higher range? Don’t set the bar lower than what is acceptable to you. 

Creating a job wish list that is well thought will help you figure out what matters to you in priority and what you want in a job. You don’t want the regret of making a wrong decision overcome the excitement of finding a new opportunity. So get the pen and paper ready and jot down what’s on your mind.

 

 

Want to read more? check out this amazing read from Forbes for more ways to discover what your desired job looks like.

Doing Your Homework – Job Search Company Research

The most important part of the job search is the interview. This is where you come face-to-face with the hiring manager. Doing your homework on company research will better prepare you for the interview.

You’ve updated your resume, sent it out, possibly had a phone screening, and (YES!) you’ve landed an interview. Now you wait, right?

Wrong. Being well-prepared for the interview is vital before you get into the hot seat. It’s time to start doing your homework.

What kind of research should you do?

It’s best to start with the basics. These four steps will set you off on the right foot:

  1. First, check their ‘About Us’ or ‘Overview’ page. This page will take you through the history of the company, when they started, who founded the company, why they are in existence and what they are doing presently. The Mission Statement explains the company’s goals and values. This tells a story of what they’ve done and where they are headed.
  2. Next, head over to their ‘Portfolio’. Various companies may label this differently. Their portfolio shows the types of projects they have worked on, and what type of work they typically do. So, you will find who their main customers are or which industry they serve the most.
  3. Look at the company’s corporate social responsibility section. You will learn about how they participate in voluntary activities to better the society.
  4. Search Google for recent news articles that involve the company. This will give you an external perspective. Branch out to company/product reviews to get a feel for the company’s reputation.

A hiring manager gauges your knowledge about their company. For instance, what types of projects have they worked on? Who are their customers? How do they give back to their community? Be sure to explore anything outside of these points too, it is important to go through areas of the website that are relevant and learn as much as you can. Don’t limit yourself to only their website.

A skim read is good enough

NO! Envision where you can see yourself fit in. Do not be afraid to broach the topic during the interview. Your interviewers will be impressed that you took the time and effort to do your homework.

Don’t stress

Employers are not looking to see if you can memorize their website. They want to know if you’re prepared. Prepared to answer those types of questions, and to see how much research you can do with limited resources. Not all websites will give you all the information you need and that’s okay. Look externally. Google it!

Spend quality time doing your homework

It will make you seem well informed. It will show the employer the amount of interest you have and how dedicated you are to want to be working for them. These are all positive qualities to have when interviewing.

Show what you know

Most candidates do not do this step and consequentially do not stand out. But, make sure that you do not bring it up where it is not appropriate. The best time to show your research might be at the end, during the chance to ask questions.

 

Want more? Check out Indeed’s extensive list of suggestions here

Dealing with Absenteeism? 5 Simple Solutions!

Every company faces the impact of employee absence, but some minimize it by taking proactive steps. Your company can be one of them!

The impact of absence and absenteeism is directly proportional to company bottom line. By implementing certain cultures and procedures, it’s possible to positively affect the absence levels.

Attendance tracking systems

Start by keeping track of employee absence. Having a system that shows employee absence patterns, will help managers deal with employees in a fair and consistent manner. It will also help a company distinguish between those employees that may need further support regarding ongoing personal issues. Making the system transparent and giving access to all employees via company intranet can further help by sharing standards that are expected of them and reduce the chances of employees using lack of accessibility as an excuse as to why they failed to follow the policy.

Wellness Programs

Employee wellness programs have been proven to be one of the most effective ways to create a happy and healthy work environment which will positively impact productivity. Effective wellness programs help keep people fit, induce engagement and provide a topic of conversation without making anyone feel pressured into taking part, all of which results in lower unplanned absences and organizational productiveness. Some wellness program ideas include:

  • On-site fitness center and trainer, Walking or running club
  • Mindfulness classes
  • Stretch breaks
  • Team sports (Volleyball, basketball etc)
  • Book discussion breaks
  • Team outings
  • Ergonomic education and training

Flexible work times

For those type of jobs where possible, it is worth offering flexible work schedules or opportunities to work from home. Employees would enjoy flexibility to meet family and personal needs and obligations conveniently, spend less time commuting, reduce fuel costs and have more control over schedule and work environment. Employers would likely experience all or some of these benefits:

  • Increased employee engagement and productivity
  • Reduced turnover of valued staff
  • Improved image as an employer of choice

Paid time off

Another good idea to help alleviate absenteeism is paid time off. Some Mondays, Fridays and days around national sporting events or public holidays seem to be popular days for unplanned absences. Being aware of these popular days makes it easier to budget for paid time off and unplanned absences.

Future planning

Positive reinforcement simply works, and this is no exception. Rewarding good attendance rather than punishing employees for absence -which is found to be counterproductive- not only encourages employees to clock in every day and compete in a healthy positive environment but also reduces issues that come with presenteeism. As well, professionally conducted health risk assessment on a regular basis provides vital information that help prepare workplaces to deal with absence. Besides, it promotes care, welfare and well-being of employees with positive thinking and shared responsibility with equal concern for all.

Even with all these policies implemented, if employees do not feel secure communicating with management, both employers and employees are less likely to benefit from the results. Making efforts to put employee at ease, showing empathy and encouraging them to be open and honest about their needs and concerns can help understand the situation they’re in and build the trust between employee and management.

 

 

 

 

 

Funniest reasons/excuses why people cannot work

We may all agree that legitimate sick days can’t be helped, but what about the more questionable absences? Apparently, some employees think being sick isn’t good enough excuse, so they get a little more creative.

Here for your amusement are, some of the funniest excuses people have used to call in sick that aren’t necessarily lies — but they’re certainly odd and sound suspicious.

 

  1. I used hair removal on my face and my face swelled up.

 

  1. An employee calls in and says she can no longer go to work for 7am.  When asked why, she states she has headaches and that her doctor said she was getting up too early and not getting enough sleep.  The employers asked what time she was getting to bed and the employee stated “1 am in the morning”.

 

  1. An employee shows up to work in a bottling company. After an hour of work the employee goes to the H.R. department and says “I cannot work here, I am allergic to water”

** Are humans not made up of 97% water???

 

  1. Employee called in to work first thing in the morning. “I cannot go to work today, I had my teeth ripped out and I burnt my hand on the stove.

 

Oh, how’s your hand.

 

  1. Employee calls into her work. “I cannot go to work today, my husband is sick, his hand really hurts”

How old is your husband???

 

  1. At 7am an employee calls his place of work and leaves this message “I cannot work today, I am on my way to the hospital to have surgery on my penis”.

 

Enlargement or shrinkage?

 

 

  1. Prospective employer calls an employee offering employment. “Hello April, we would like to offer you some work with our company, you would be starting today at 4pm.  Employee: Great, I’m very excited and looking forward to it.

….10minutes after the phone call…. “Hi, this is April, I will not be able to start work.

Employer: “Oh why”

Employee:  I phoned home and told my mother I had a job.  She said, that’s great.  But your younger brother is going to jail, so pack up all your stuff and head home”

 

  1. Employment agency calls up an individual to offer work.  Employee states: “Some days I won’t feel like working, so if a job is not flexible, there’s no point.”

 

 

  1. I can’t go to work today; the garbage bag fell on my hand.

 

 

  1. I can’t go to work because I haven’t bathed for 9 days and I have to take a bath today.

 

Yes, please take a bath.

 

  1. Employee calls work to explain why she is not at work. “I couldn’t go to work because I have gonorrhea.”

 

  1. I can’t go to work today because I have Diarrhea.

 

  1. Employee calls the office stating, “I cannot go to work anymore.” Employer asks why not and the employees replies, “I just came from the doctor’s and it is determined that I am paranoid.”

 

Tech Neck – How Heavy is Your Head & What You Can Do to Lighten the Load

Do you frequently find yourself suffering from a sore back and neck?

The causes are a very common occurrence in today’s society – a cell phone, tablet, laptop. Poor posture caused by the incorrect handling of our tech gadgets is creating the perfect environment and conditions for us to start growing hunch backs long before we’re meant to.

“Tech neck” is what happens when you crane your neck to view the screen of a device that’s below eye-level. Holding your device too low (below chest level) forces your head to crane outwards. The average human head weighs 10 to 12 pounds when at rest in neutral position. With a 15-degree tilt, your head now exerts close to 27 pounds onto your cervical spine. At 30 degrees, it’s closer to 40 pounds. With a 60-degree bend, your head now puts almost 60 pounds of force onto your cervical spine – that’s a lot of additional weight.

What can you do to prevent forward head carriage?

  • Keep your screen at a level relative to your natural gaze when seated
  • Hold your phone or tablet at or slightly below eye level
  • Take short breaks; it’s recommended to take a 5-minute break for every 20 to 30 minutes of sitting and looking at a screen
  • Yoga – stretch out those muscles!
  • Practice keeping your head in neutral position with your ears aligned over your shoulders

If left for long periods of time without treatment, tech neck or Forward Head Carriage, can disrupt many areas of your life from the associated pain. Symptoms often include headaches and migraines, numbness in hands and fingers, tension in your shoulders and general aches in your upper body. Spending extended periods of time with this improper posture can lead to rounded shoulders, shortened chest muscles and elongated back muscles which can make it very difficult to reverse the effects of tech neck. As with anything, preventative treatment is key.